PRIVACY AND SECURITY STATEMENT

Personal Data Protection

Personal data is defined as any information that relates to an identified or identifiable natural person, whose identity can be established directly or indirectly. We treat these data as personal data. Personal data includes your IP address and e-mail. All your data are confidential and we shall not disclose them to a third party, unless they are data collected from a third party (Google Analytics, Facebook, Google AdWords, MailChimp, etc.).

IMPORTANT: You can object to the processing of personal data at any time and request their deletion. If you would like your data to be updated or deleted, please contact us by sending an e-mail to: info@promosapiens.hr

How we collect data:

We collect and process data if you contact us directly via: the website by filling out the contact form, in which case we collect the following data: your name and surname, e-mail address and phone number.

If you are under the age of 16, please do not provide us with any information without the approval of a parent or guardian.

We use the data provided via the contact form for one or more of the following purposes:

  • to personalize user experience (the information gathered helps to better respond to individual needs)
  • to improve the website
  • to establish a primary communication channel

When someone visits our website, we use third-party services such as Google Analytics and Facebook Pixel to collect traffic data for certain parts of the website as well as patterns of behaviour when navigating through the website.

Both services help us find out which parts of our website are the most popular, to detect possible problems or inconsistencies in the structure of the website and to be able to offer customized ads via Google and Facebook (and related) platforms.

Our methods of data collection and processing do not allow the identification of visitors. We do not require or allow Google or Facebook to attempt to identify visitors to the website.

If we wished to collect personal data which allow identification of visitors while using the website, we will be open about it and inform you directly and explain the purpose for which we collect the requested data.

Time limit:

The processing of data will last for a period of time allowed by law, or (ii) an indefinite period of time (i.e. until you request that part or all of your data be deleted), or (iii) until the purpose for which we collected certain data or this website cease to exist.

Retention

All your data is stored on our secure servers and the secure servers of our partners and are accessed and used in accordance with our security policies and standards. The data privacy protection is permanent, and we take all measures necessary for such protection. We process personal data in a secure manner, including protection against unauthorized or illegal processing and against loss.

We undertake to protect the privacy of personal data of all Users, and we will treat them in accordance with the General Data Protection Regulation (679/2016) and other applicable national regulations. We may not and shall not use the collected personal data in an unauthorized manner or make them available to third parties, except in cases when a special law allows it, if it constitutes our legal obligation or is necessary for the purpose of fulfilling contractual obligations.

According to the General Data Protection Regulation, the Act on the Implementation of the General Data Protection Regulation and other regulations related to data protection, in order to protect the confidentiality of personal data, we undertake to treat user data in accordance with the law and in good faith, to collect data exclusively for specific and lawful purposes, not to transfer data to any third party without your prior consent, not to transfer your personal data to countries outside the EU if that country does not ensure an adequate level of data protection; to ensure adequate and secure storage of your personal data so that it does not exceed the purpose for which the data was collected and for which they are processed; to ensure the accuracy of your personal data; to ensure the processing of personal data only within the time period and for the purposes for which it is necessary; to take all necessary and appropriate technical and organizational measures to prevent the destruction, damage or loss of personal data.

COOKIE POLICY

WHAT IS A COOKIE?

A cookie is a small (text) file that a website stores on your computer or any other device, with information about your navigation on that website.

Cookies are necessary to make it easier to browse the web and to make it more user-friendly, without damaging your computer or the device on which you browse our website.

WHAT IS THE PURPOSE OF COOKIES?

Cookies are an essential part of the way our website works. The main purpose of our cookies is to improve your browsing experience. For example, they are used to memorize your personal settings (for example: country) as you browse the website and for future visits.

Sometimes, if we have obtained your informed consent in advance, we may use cookies, tags and similar tools to obtain information that allows us to show you, either on our own website or third party websites or in any other way, ads based on an analysis of your browsing habits.

FOR WHAT PURPOSE ARE COOKIES NOT USED ON THIS WEBSITE?

We do not store sensitive personal data such as your address and password. We do NOT collect such data from you.

WHO USES THE INFORMATION STORED IN COOKIES?

The information stored in cookies is used exclusively by us, except for those described below as “third party cookies”, which are used and managed by external legal entities to provide the services we request to improve our services and user experience when browsing our website.

These “third party cookies” are mainly used to obtain website access statistics. In our case, these are Google Analytics cookies and Facebook cookies.

HOW CAN I AVOID THE USE OF COOKIES?

If you prefer to avoid the use of cookies on this website, taking into account the limitations described above, you must first disable the use of cookies in your browser and then delete the cookies associated with this website that are stored in your browser.

Important! You can use this option to prevent the use of cookies at any time.

HOW TO DISABLE OR PREVENT THE USE OF COOKIES?

You can restrict, block or delete cookies from this website at any time by changing the configuration of your browser using the steps below. Although the settings are different in each browser, cookies are usually configured in the “Personal Settings” or “Tools” menus. For further details on the configuration of cookies in your browser (Mozilla, Opera, Safari, Google Chrome), please see the “Help” menu in the browser itself.

You can disable cookies by visiting this website, in our privacy settings.

HOW LONG ARE COOKIES STORED?

Persistent cookies – these cookies remain on the user’s device for the period specified in the cookie. They are activated each time you visit the website that has created a specific cookie.

Session cookies – these cookies allow webmasters to link the user’s activities during a browser session. A session starts when a user visits the website, and ends when they close the browser. This type of cookie is temporary. Once you close the browser, all such cookies are deleted.

Cookies have different functions, such as easier and more efficient navigation through parts of the website, memorizing the choices when using the website and general improvement of user experience.

NECESSARY COOKIES

These cookies enable the functions of the webpage you have requested. These cookies are necessary because they allow you to navigate the website and use its benefits, as well as access the secure parts of the website.

PERFORMANCE COOKIES

These cookies collect anonymous information about traffic to parts of the website. By using the website, you accept that such cookies will be downloaded to your device.

These cookies collect information about how visitors use the website, for example, which parts of the website visitors visit most often and whether any part of the website reports a runtime error. These cookies do not collect information that allows the identification of visitors. All information recorded by these cookies is collected in one place to make it impossible to distinguish them and is therefore anonymous. They are used only to improve the use of the website.

FUNCTIONAL COOKIES

These cookies memorize your choices to enhance your experience. By using the website, you accept that such cookies will be downloaded to your device.

These cookies allow the website to memorize your choices (such as username, drop down window closing, region recognition) to provide you with improved use according to your preferences. The information collected by these cookies may be anonymous and cannot track your visits to other websites.

THIRD-PARTY COOKIES

These cookies allow tracking of their application or adjusting the offer to your preferences. Due to the way these cookies work, we cannot access them, nor can a third party access the data from the cookies used on this website.